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Current Affairs - Corporate Employment Trends Human Resource Industry Evolution

Industry trends during COVID and Post-COVID

According to Centre for Monitoring Indian Economy 27 million youth in the age group of 20-30 years lost their jobs in April 2020 following a nationwide lockdown to prevent the spread of Covid-19.
Further, 33 million men and women in their 30s lost jobs in April, out of which 86% of the job losses were among men, it said.

In addition to the job losses, pay-cuts, and furloughs, the other trends Industries are adapting are:

  • Deferring any incentives, appraisals to employees.
  • Laying off roles where there are repetitive jobs.
  • Performance-based layoffs due to skill or will issues.
  • Layoffs due to the non-adaptability of employees to post- COVID scenario.
  • Layoffs considering resources on the bench even for 15 days as a burden for the organization and shedding overheads.
  • Decrease of numbers in Support functions.
  • Laying Off Senior People in Senior positions in the age group of 50+ yrs addressing cost and as perceived by the Industry – limitation in the utilization of such resources due to mobility, multitasking, adaptability, rigidity, etc.,
  • Promoting Junior resources to Senior roles due to resource availability at a lesser cost, maximum utilization, flexibility, more accommodative, etc..,
  • Hiring resources across geographies due to Work from home model.
  • Doubling the expectations in terms of deliverable’s and accountability.
  • Transferring Permanent resources to contractual employment – this will reduce the overhead cost for the Companies and retrenchment cost based on future Industry uncertainties that can be well accommodated at lesser cost and no brand defamation.
  • Out-placement of retrenched employees.
  • Engaging skilled white – collared resources on assignment/ day/ month basis is the new trend.
  • Hiring experienced resources at the cost of an entry-level resource.
  • Deferring all Campus hiring offers to infinity.
  • Expanding the job description of new and existing employees.
  • Measuring performance only on results delivered and not on the engagement time.
  • Work from home, not limiting working hours to 9, 10, 11, or 12 hours.
  • Major Companies adopting to Work from home trend due to the cost saved on infrastructure.
  • Expecting Industry ready resources minimizing training time and training cost.
  • Human Resource engaging more in virtual employee engagement platforms.
  • Adopting Project-based engagement through contractual hiring.
  • Building effective virtual platforms of communication to make the Work from home model better.
  • Reducing trial time and adaptability time of any new resource joining the organization.
  • Transfer of employees to the most challenging locations or work area.
  • Bidding with extremely Competitive rates to gain business and sustain.
  • Keeping only the primary and lean benefits to the employees active.
  • Emphasizing on survival than growth.

Every aspect of the industry has undergone substantial modifications. Should it be called New -Normal or New World? But change always is initiated, implemented, adapted, and better successful in chaos.

Categories
Employment Trends Human Resource Sectors Uncategorized

Evolution in Employment trends.

Evolution in Employment trends.

How to have a productive work from home model yielding to a win-win situation for both employees and employers?

The industry is figuring out every possible way to accommodate this model since we aren’t left with any option.
Employee’s safety, Client Service, Company’s Survival are all equally important.

But, for Work from home model to be successful, employees need to accept that this is going to be a permanent solution for many of their problems of past and present. Personal, professional problems like travel time to the workplace due to traffic, pollution, uncertain food schedule, family time compromise, work-life balance, COVID Infection, social distancing; and Organization’s problems of today which have enormously increased due to COVID – Economic crisis, Opex, Company’s sustenance, Competition, Cashflow, Governance problems, Communication problems, Adherence to Compliance and Rules of Govt.

How should this be structured?

Every employee has to work to overcome the problems of their Company. All these years, risks belonged to the Company alone. The volume of people facing the uncertainty and directly affected by the risks in an Organizations was majorly the Senior fraternity. They had to risk a significant share of their salaries as a performance incentive – a performance incentive based on the Company’s performance and not just individual performance. The performance, which was at risk with every right or wrong decision since the right decisions and erroneous implementations, also impacted the Organization negatively. The remuneration or incentives of these Senior leaders were dependant on the whole crowd of people working in the Organization. Additionally, their credibilities also were at stake.

One of the possible initiatives could be passing nominal risk downwards. The industry has anyways announced a pay cut as a precautionary measure as a preparation for the uncertain scenario Companies might face in the next two years. The revoking of this decision isn’t having a definite timeline either, as on date. Why not convert the same to incentivize the resource against their performance monthly. This eventually would shift some risks of the Organization to the employee and also focus on the theory’ Survival of the fittest.’ There are ‘n’ number of people who have lost jobs due to this pandemic. Why not allow them to be paid proportionately to their performance.
Making an opportunity of every disaster has been a boon to the thought process of humankind. Why not the employees and employers make an opportunity to survive and thrive towards success following this theory?

We have had consulting engagements for specific roles in most of the organizations. How about increasing the ratio of people in these roles, passing down more accountability for most of the functions?

Categories
Employment Trends Human Resource Outsourcing Model Sectors Uncategorized

Redefining Outsourcing

Redefining Outsourcing,

Bringing in a new trend in Employment and Resource Management, which the industry is in dire need today.

We all are cent-percent convinced with the understanding today that our well being is dependent on the Company we are working for. And every individual in the Organization is required to contribute 1000% to help the Company overcome this chaos. Employees are in the phase of giving more, and meeting the expectation of the Organization today.
The definition of working is redefined to what are the deliverables met? Yardstick and parameters to measure performance have entirely changed. It is no more the number of hours spent or efforts put in. Instead, it is only and only the output in the desired or lesser than the desired timeline by the Client that matters today.

It is and has always been of significance for Organizations to earn and save for tomorrow, not for today alone. So every Management decision is based upon securing the future of the Organization. The more sustainable the Organization, the lower are the risks of perishing, higher is the growth.

Outsourcing has been one of the options organizations have adopted for more than a decade to overcome future threats and current ambiguities. The outsourcing industry in terms of Job outsourcing, Subcontracting, or work contract has evolved in a significant way, since the phase of inception of the idea to today. But the outsourcing model concerning Resources has only extended to different sectors but not created depth. It has remained the same or altered very little in the last decade. Outsourcing resources are looked at as an alternative to recruiting or running a payroll of the employees. The resource engagement is considered as outsourcing HR process. Ideally, that shouldn’t be the case. But, the expectations and pricing aren’t clearly defined to plug-in with the organizational/ project requirements in most of the sectors. Resource outsourcing is compared with the resource cost and not the impact cost. This limitation has crippled the thought process of the sector, impacting the transformation of the Resource Industry faster. Or the Organization expects to replace the Work order assignments of PMC/ Contracting Companies. Of course, there are chances to achieve the same, because the deliverables are by the resources whether they are engaged with a PMC, Contracting Company, or a Resource Engagement Company.
Now is the time to expect solutions and not documentations from the Resource Outsourcing Sector.

Additionally, Organizations aren’t counting on them as a partner for their growth. They are just a borrowed identity for the employees engaged by the organizations to save the documentation and statutory disarray. There aren’t defined approaches, evaluated thought processes to draw a graph for the growth of this sector in a rational manner.
Resource outsourcing can be a powerful tool to revolutionize recruitment trends, employment trends, and performance trends. But with the right approach, expectation, and pricing by brainstorming sessions of the major players of the Outsourcing sector in synchronization with the other sectors.

COVID, revolutionizing employment trends, can expect the most efficient process and policy implementations through Resource engagement partners. Its right time now to lay right rules, timelines, and expectations with proper responsibilities, appropriate pricing – allowing the Resource outsourcing industry to mature and give 3-dimensional solutions to the organizations.

-Sucheta Gour

Categories
Employment Trends Human Resource Uncategorized

HOME IS OUR NEW AND PERMANENT OFFICE NOW ON

An Industry Insight – Fast Forward

With Work from Home as the New Employment mantra , can only IT Resources work from home? Not really.

How can most of our teams work from home and be effective?

All the industries today are going through major challenges, though different in nature and magnitude varying from Industry to Industry due to COVID. The Social and Economic revival is slow and will continue to remain so, till the people have acceptance to Covid like a common viral flu cured in an Out Patient department with normal precautions. With the pandemic, direct effects are visible, after effects and the intensity can be analysed only in the following years and partially remain unpredictable too.  The reasons being cascading effect on the other sectors and society too. But what will remain unchanged is this New Normal Employment trend of th industry which will remain constant for rest of our generations.

Industry scenario has turned conservative to an extent of  ‘Pay only for the extent of usage and efficiency’, the age old life lessons.

Breaking the barriers, Who can Work from home?

Support departments –

Human Resource – Talent acquisition/ Payroll/ Training & development/ Org Development, Purchase/Procurement/Supply Chain in any sectors.

Businesses-

Planning, Document Controlling, Project Coordination, Draftsman, Design, Costing, Commercial, Business Development,  Mid/Senior level positions in most of the sectors.

Summing up, it means 90% of the jobs from Corporate Offices refraining the site jobs can integrate and work on a “Work from home” platform.

The pre requisites for an earlier effective functionality of this model is

From Business – a 3600, 7 D approach to redefine and analyse the cross functional SLA’s, accommodate and implement them on the digitalized platform.

From HR – a genuine effort and great skill and experience in synchronization of the process with HR policies.

Efforts can be determined based  on results only- making Companies better productive and cost- effective.

In addition, the costs will be cut down from the Capex perspective like infrastructure investment, which now looking back to appear an unnecessary overhead. Lessons unintentional from COVID, but essential for the cost-effective, sustained, and improvised performance of an organization.